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Get your team mission-ready
Step-by-step guides, in the order a new team sets things up — from your first admin settings to dispatching your first callout. Most teams are fully configured in under an hour.
- 1Team setup & admin settingsCreate your team profile and get familiar with the Admin Configuration page — the home base for everything you’ll configure in the guides that follow. 5 min
- 2Adding & inviting membersBuild your roster by emailing invitations to members, who set their own passwords — or add members directly and manage roles and permissions. 5 min
- 3General availabilityA one-tap heads-up that answers the question command asks before every callout: if we page the team right now, who could actually respond? 3 min
- 4CalTopo integrationLink your team’s CalTopo account once, and SAR21 builds a fully-foldered mission map automatically every time you create a callout. 10 min
- 5Creating trainingsSchedule general or specialty trainings with instructors, equipment, linked certifications, and recurrence — members RSVP from the web or mobile app. 5 min
- 6Marking attendanceMembers RSVP themselves; admins confirm who actually showed up. Confirmed attendance feeds training percentages and auto-renews linked certifications. 5 min
- 7Creating calloutsSpin up a mission in under a minute: incident type, status, staging locations, key points — and a CalTopo map that builds itself. 5 min
- 8Callout notificationsDispatch critical alerts by push and email from the Mission Alert Center, target groups or individuals, and watch responses land in real time. 5 min
- 9Law enforcement agency accessMost SAR teams deploy at the request of a sheriff’s office or law enforcement agency. Give those partners their own web portal access — they see team availability at a glance and submit standby or deploy requests that alert your leadership instantly. 6 min
- 10Teams & search assignmentsOnce members are responding, the search planner turns a list of names into an organized operation: overhead roles, typed field teams, search areas, briefings, and a running radio log. 7 min
- 11Clue tracking & CalTopo syncClues flow both ways: field teams drop them in the CalTopo app, command reviews and triages them in SAR21, and every status decision is reflected on the map automatically. 5 min
- 12Search Urgency AnalysisReplace the paper urgency chart: score the ten standard factors — before a callout even exists or right on the callout page — and get an instant, color-coded response recommendation that’s logged for your team’s records. 6 min
- 13AI Behavior InsightsTurn the case details you already entered — subject profile, clues, urgency score — into a lost-person behavior analysis with prioritized search areas and concrete tactics. 3 min
- 14The mobile appEvery member should install the SAR21 mobile app — it’s how critical callout alerts break through Do Not Disturb, and the whole team stays one tap away. 3 min
Can’t find what you need?
Email support@sar21app.com — a real person (the founder) reads every message.